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I ordered some supplies from hookah-shisha.com at 1AM Tuesday, and I still haven't received any notification that anything's been shipped, though my credit card has already been charged. Is hookah-shisha usually this slow? This is irritating.
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QUOTE (JDHarding @ Feb 4 2009, 02:42 PM) <{POST_SNAPBACK}>
"This order has been processed". Nothing about shipping and no tracking number. I sent a message to them and they didn't respond.



If it's still "processed" then it hasn't shipped yet, they can take 2 or 3 days to get stuff shipped....
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Do you mean that you placed the order at 1AM last night, or Monday night? I placed an order monday evening and just got done talking to them on their live chat and it was shipped out today. They said I should recieve a tracking number by this evening. I'll bet your package was shipped today as well. Just go on their live chat feature on their webpage and ask them, they're very helpful.
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So you ordered something at 1 in the morning on tuesday and its now wednesday 2 in the afternoon and you worried that its not gonna ship? sometimes warehouses take 2-3 days to ship things, they have other orders that were in first that need to be filled and shipped. If the order has been processed it means they have packed the stuff but it hasnt been shipped yet. A lot of places like that have a daily pick up time that ups or fed ex or what ever comes by to pick up everything for the day, thats typically near closing time. It will ship trust me, and if you ordered yesturday at 1 am and it ships today, i wouldnt call that slow, but thats just me.
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Well.. okay.. I'm just worried it won't ship today. I've had bad past experiences where places hold a package for 3 days without shipping, even though they charged the money and got it packed in a box the same day, it didn't ship out for 3 days. And no, not a weekend or holiday, it just didn't ship out. Like they only ship once a week or something.

Hopefully these guys aren't the same..
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They are really Busy. I ordered Monday Morning, and They called me cause a couple of my Tangiers Choices where gone by the time they started processing my order. They are behind stuff should be shipping out late this evening.
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It could take another day before they get to shipping it out. Their traffic has increased substantially because of recommendations from other people. They are good guys down in the ATX. They won't cheap shot yah. good2.gif
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Eh they have been slow for me in the past, don't get me wrong they are legit and your order will ship. But I have had over 10 orders with HC and they always ship out within 24 hours ... and hookahjohn ... well he is a different beast, usually gets stuff out in less than 12 hours. Personally I don't order from HS because they are a tad bit slower than the other sites I order from ... but none the less you will receive your package, should ship soon, they are legit and everything will be a' ok.

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QUOTE (mattarios2 @ Feb 4 2009, 02:38 PM) <{POST_SNAPBACK}>
Eh they have been slow for me in the past, don't get me wrong they are legit and your order will ship. But I have had over 10 orders with HC and they always ship out within 24 hours ... and hookahjohn ... well he is a different beast, usually gets stuff out in less than 12 hours. Personally I don't order from HS because they are a tad bit slower than the other sites I order from ... but none the less you will receive your package, should ship soon, they are legit and everything will be a' ok.


x2


Very similar experiences. I used to order through HS before I found this board and learned of the other good vendors. Since then I have only dealt with Hookah Company and HookahJohn. Impressed with both of them. They both ship lightning fast. HS often times took a week to get my stuff, where I get it from HC and John in 3 days, usually for what seems to be less shipping cost too.
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Yeah I ordered a funnel bowl from HC at the same time and it's already been shipped out. It'll be here Friday. H-S on the other hand will probably get here Monday or Tuesday. A whole weekend with a funnel and no shisha. sad.gif
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QUOTE (JDHarding @ Feb 4 2009, 04:35 PM) <{POST_SNAPBACK}>
I'm just jonesin right now for the tangiers I bought. I'm stuck with what's left of the AF I bought last month, and it's.. *shiver* yuck..


Even if you got the tangiers on friday it prolly wouldn't be ready to smoke til monday or tuesday anyways if that makes ya feel better.
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QUOTE (JDHarding @ Feb 4 2009, 05:12 PM) <{POST_SNAPBACK}>
Huh? Tangiers Lucid has to be left to sit for two days?


You said tangiers so I assumed it was original, usually people say lucid when thats what there talking about. Some lucid benefits from some acclimation but most of it is ok to smoke right off the bat.
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I've had 5 orders from H-S to my memory they've all shipped within around 24 hours with the exception of 1. Apparently they were sold out of one of the flavors of Tangiers I had ordered so they call and got everything lined out.

Placed an order from HC yesterday for a phunnel and some Static Starlight. Hope it ships today. Really hoping I don't have to acclimate the Tangiers for too long.
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